Push for progress

Identifying the hurdles in scaling growth and performance

Education sector in the US is not without competition. In fact, it is growing as one of the highly competitive sectors worldwide. A leading Learning Academy in the US was planning to scale their network with efficient learning programs. Focusing on empowering their instructors with training tools and programs, the company intended to make quality education accessible to everyone through their nationwide network of certified educators and distributors.

The US-based Learning Academy was a reputable institution with future-ready courses and instructor certification programs. But the company faced a blockade in scaling their educational impact while simultaneously trying to maintain quality standards. Even with the right tools and programs, the expected level of efficiency was not achieved alongside traditional compensation structures failing to motivate distributors and affiliates to expand their reach. This severed distributor ties and brought down course adoption rates.

Challenges in instructor retention and course management adversely affected the business growth. The US Learning Academy was forced to implement a solution that could maintain educational quality and ensure business scalability. When they approached Epixel MLM Software, we brainstormed their requirements with our expertise to create a solution that can improve their educational standards and business performance.

The core team comprising product development experts and QA specialists created a solution combining all the requirements of the Academy and standards of the US education sector.

Hurdles in scaling growth and performance

Dissecting the dilemma

Upholding educational excellence with business growth

The new educational distribution model is aimed at helping the Academy maintain high teaching standards and learner performance. In an attempt to achieve educational standard together with business growth, we integrated educational performance metrics with business achievements. The adopted approach will reward teaching excellence and business expansion in real-time.

Instructors were provided with an effective learning management system and performance trackers to monitor learner performance. This way, instructors can identify gaps in the learning process and optimize it for better learning outcomes.

An instructor performance monitoring system was implemented to ensure high teaching standards across the academy network. The system assigns scores for each instructor based on preset metrics and Admins can monitor this to suggest improvements or recommend needed training sessions to upskill instructors.

Integrated software features for US Learning Academy

The product development team developed features specific to the needs of the US Learning Academy and was integrated into the system after a rigorous testing process.

Academic performance tracking: The performance tracker was built to monitor student success and course completion metrics. The feature lets instructors monitor the academic performance of each learner, course completion rates and learner satisfaction scores. The newly integrated feature was designed to improve the educational quality by 45% within the first three months.

Metrics included in the tracker:

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Course completion rate

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Learner performance

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Time to completion

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Learner engagement score

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Learner satisfaction score

Certification management system: The system auto-generates certificates for completed courses with distinct grades and ranks as set by the Academy. It includes separate certification systems for learners and instructors. Certificates earned are stored in the portal and can be accessed anytime with valid user credentials.

The advanced certification management system monitors instructor qualifications, education credits and teaching effectiveness scores. The system was implemented to improve instruction quality and is expected to raise the standard by 40% across the academy network.

Advanced analytics: Interactive analytics dashboards offer real-time insights on educational and business metrics. Businesses can review the performance to balance educational excellence with business growth. The analytics dashboard gives a comprehensive graphical representation of learner enrollments, instructor retention and overall course performance. The combined approach was built to improve overall program effectiveness by 35%.

Micro-learning modules: Learners can break a course into smaller sessions to learn at their own convenience. This made it easier for them to understand and breakdown difficult concepts into micro-learning modules which improved knowledge retention and course success rates.

Quality control and monitoring: The software hosts a sophisticated quality control system that ensures quality in content delivery, instructor performance and learner academics. This is implemented at multiple levels in the business process to ensure consistent standards are maintained at all times. The quality control system is expected to enhance educational quality by 30%.

Automated professional development: The platform ensures professional development of instructors through consistent monitoring of instructor requirements and achievements. Each instructor is given a score based on their performance, learner results and feedback. The automated scoring system is intended to improve instructor development rates by 25%.

Performance-based recognition system: The automated recognition system rewards instructors based on their performance and affiliates based on their conversions. This will help the Academy achieve educational excellence and business growth and create a balanced incentive structure that ensures program quality and encourages expansion. Acknowledging instructor efforts in real-time is set to boost satisfaction rate by 35%.

Upholding educational excellence with business growth

The result spectrum

From conventional education model to dynamic learning networks

Epixel MLM Software transitioned the entire educational and business model from conventional to a more integrated system with an innovative tech-driven approach. The result-oriented system accelerated business expansion through quality educational process and a highly engaged instructor network.

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Improved educational quality: Quality tracking and certification management system was expected to bring a 45% improvement in learning outcomes and learner satisfaction scores.

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Expanded market reach: The well-balanced incentive structure was bound to result in a 40% increase in course adoption in the new markets.

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Improved instructor performance: The professional development system encouraged instructors to contribute efficiently to teaching and business expansion. This was set to create a 35% increase in overall instructor efficiency.

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Higher learner satisfaction: Introduction of micro-learning system increased learner confidence and was aimed at increasing the course success rate by 30%.

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Better instructor retention: Instructor support and performance recognition system aimed at achieving a 25% increase in instructor retention rates.

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Increased program consistency: The advanced quality control system was implemented with a view to achieving a 30% improvement in program consistency across different academy locations.

Conventional education model to dynamic learning networks

Challenges and solutions

From complex performance challenges to groundbreaking tech innovations

Raising the standards in education and business growth: Improving educational process quality needed a holistic approach to instructor development, learner engagement and business processes. The system had to oversee instructor activities and learner performance. Business processes such as course and certification management also had to be streamlined to achieve the expected results.

We implemented a multi-step quality control system with automated monitoring of a wide range of metrics that included instructor, learner and business performance. The structured approach was created with a view to maintain 95% quality across educational and business performance.

Striking the right balance between educational quality and business growth: Without compromising on the quality of education delivered, the system had to parallelly elevate business performance and contribute to expansion.

An affiliate marketing system was put in place to maximize the expansion efforts with a multi-level incentive structure. Affiliate marketing tools made it easier for the affiliates to reach the right audience and conversion rate increased. Course adoption rates improved, and the Academy witnessed significant improvements in their revenue.

Ensuring compliance in certifications: Document and certificates management was complex due to the expansive network and changing instructor profiles. However, to keep up with the regulatory standards, the Academy had to strictly verify and monitor certifications of instructors.

Epixel developed an automated certification tracking system that verifies and notifies admins for any critical updates that need to be taken care of on instructor certifications. The system aims at maintaining a 95% compliance rate in the certification management process.

Expected Results


Improved educational outcomes

Improved educational outcomes

45%

Increased monthly revenue

Increased monthly revenue

55%

Enhanced instructor effectiveness

Enhanced instructor effectiveness

35%

Network growth rate

Network growth rate

42%

Distributor sales performance

Distributor sales performance

38%

Improved compliance quality

Improved compliance quality

95%

Enhanced compliance certification

Enhanced compliance certification

98%

Increased student satisfaction

Increased student satisfaction

90%

Better instructor retention

Better instructor retention

25%

Improved educational outcomes

Improved educational outcomes

45%

Increased monthly revenue

Increased monthly revenue

55%

Enhanced instructor effectiveness

Enhanced instructor effectiveness

35%

Network growth rate

Network growth rate

42%

Distributor sales performance

Distributor sales performance

38%

Improved compliance quality

Improved compliance quality

95%

Enhanced compliance certification

Enhanced compliance certification

98%

Increased student satisfaction

Increased student satisfaction

90%

Better instructor retention

Better instructor retention

25%

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